Shipping policy
Shipping & Delivery Policy—Sparkle Sway
Thank you for choosing Sparkle Sway!
We are committed to providing you with a smooth and reliable shopping experience. Please review the following information regarding our shipping and delivery policies.
Shipping Methods and Timelines
We offer several reliable shipping methods for delivery within the UK and internationally.
Orders are processed and shipped as quickly as possible.
Estimated delivery time: within 7–14 business days, depending on your location and the selected shipping method.
Once your order has been shipped, you will receive a confirmation email containing tracking information.
Shipping Costs
Shipping costs are calculated based on the selected method and destination.
You can view the exact shipping costs for your order during the checkout process.
International Shipping
We offer international shipping to multiple countries.
Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Delivery times for international orders may vary slightly depending on customs clearance and local courier services.
Delivery Delays
While we strive to deliver all orders within the stated time frame, delays may occasionally occur due to factors beyond our control, such as customs clearance, weather conditions, or courier issues.
If your order is delayed, please contact us and we will assist you immediately.
Order Tracking
You can track your order using the tracking details provided in your shipping confirmation email.
If you have any questions or concerns about your delivery status, please don’t hesitate to reach out to our support team.
Shipping Restrictions
We are unable to ship to P.O. boxes or APO/FPO addresses.
Some products may have shipping restrictions due to size, weight, or destination. Please check the product page for details.
Returns and Exchanges
For information about returns and exchanges, please refer to our Returns Policy.
We encourage customers to review this policy before completing a purchase.
Contact Us
If you need any assistance or have questions regarding your shipment, feel free to contact us:
Sparkle Sway
📍 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ
📞 +447367070256
📧 info@sparklesway.co.uk
We’re here to make sure your shopping experience with Sparkle Sway is smooth, secure, and satisfying.