Refund policy

Return & Refund Policy


Return & Refund Policy – SparklesWay

We offer a 30-day return policy, which means you have 30 days after receiving your order to request a return.

We accept returns for both defective and non-defective products.

To be eligible for a return, items must be unused, unworn, and in their original packaging with tags still attached.

Return shipping is free of charge — we cover the cost of return shipping for all accepted returns.

To start a return, please contact us at:
📧 info@sparklesway.co.uk

Once your return is approved, we will send instructions on how and where to send your items.

Refunds will be issued to the original payment method within 10 business days after we receive and approve the returned items.

If more than 15 business days have passed since your refund was approved, please contact us.